Active Fire Alarm Activation Help Page

These are the steps that should be taken when a component fails in a 

Fire Alarm System and causes an actual Alarm Evacuation Event and 

calls the Fire Department.

1 - Verify there is no alarm. Go to location on the screen, If no actual fire, 

go to next step.

2 - Silence Alarm do not reset.

3 - Call number on panel sticker for 24/7 service (843-458-3249). Dispatch will

walk you thru the remaining steps while waiting for Fire Department 

and Technician if required.

4 - Place system on test with Central Station phone number and account

information that is on the sticker on front of panel. This eliminates additional 

false alarms from being dispatched while technician is in route.

Dispatch is here 24/7 365 to help for anything even just a question